====== Missed Call Notifications via SMS, email or Telegram ======

Set up missed call notifications and ensure that all customer calls are answered.
 
Navigate to **Settings** — **More** — **Missed call notification**.

{{:missed_calls_4.png?nolink&800}}

You can receive notifications:
  * By email.
  * As SMS messages to your phone.
  * Via Telegram.

You can configure which employees will receive the notifications. To set up notifications via email and SMS, you can either specify an employee or a custom phone number or email.

{{:missed_calls_1.png?nolink&400|}}

To configure notifications in Telegram, specify an employee who will receive the notifications. For each such employee, a special link will be generated. The employee should follow the link and initiate the Cloud PBX information bot.

{{:missed_calls_2.png?nolink&400|}}
<callout type="success" color="#4CAA00" icon="true" title="Make it easier" >
We recommend using Telegram to receive notifications: it is faster than email, not tied to a phone, and works on any device (including computers).
</callout>

This is what the Cloud PBX bot in Telegram looks like:

{{:missed_calls_3.png?nolink|}}